Privacy Policy
KiyuTableware is committed to protecting the privacy and security of your business information. This Privacy Policy explains how we collect, use, and safeguard data when you engage with our B2B manufacturing services.
Introduction
KiyuTableware ("we," "our," or "us") operates as a B2B manufacturer of stainless steel and titanium tableware and kitchenware. This Privacy Policy applies to all business inquiries, communications, and transactions conducted through our website, email correspondence, and direct business interactions.
We respect the confidentiality of your business information and comply with applicable data protection regulations, including GDPR (for EU clients) and other international privacy standards.
Information We Collect
Business Contact Information
- Company name and business registration details
- Contact person's name, job title, and department
- Business email address and phone number
- Business address and shipping/billing locations
Project & Inquiry Details
- Product specifications, design files, and technical requirements
- Order quantities, delivery timelines, and budget parameters
- Customization requests (branding, packaging, certifications)
- Sample requests and quality assurance criteria
Technical & Usage Data
- IP address, browser type, and device information
- Pages visited, time spent, and navigation patterns on our website
- Referral sources and marketing campaign interactions
How We Use Your Information
We process your business information solely for legitimate B2B manufacturing and commercial purposes:
Data Security
We implement industry-standard security measures to protect your business information from unauthorized access, alteration, disclosure, or destruction:
SSL Encryption
All data transmitted through our website is encrypted using TLS/SSL protocols.
Access Controls
Strict internal access permissions ensure only authorized personnel handle client data.
Secure Storage
Business records are stored on secure servers with regular backups and firewall protection.
Third-Party Services
We may share limited business information with trusted third-party service providers who assist in our operations. These partners are contractually obligated to maintain confidentiality:
- Logistics Partners: International freight forwarders and customs brokers for shipment coordination.
- Payment Processors: Secure banking and payment gateway services for invoicing and wire transfers.
- Cloud Services: Email hosting and document storage providers with enterprise-grade security.
- Analytics Tools: Website traffic analysis platforms to improve user experience (anonymized data).
We do not sell, rent, or share your business information with third parties for their marketing purposes.
International Data Transfers
As a China-based manufacturer serving global B2B clients, your information may be processed and stored in the People's Republic of China. We ensure cross-border data transfers comply with applicable regulations:
- Standard Contractual Clauses (SCCs) for EU data subjects under GDPR
- Compliance with China's Personal Information Protection Law (PIPL)
- Adherence to international trade and export control laws
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your business data:
Access
Request a copy of the business information we hold about your company.
Correction
Update or correct inaccurate business contact details or project information.
Deletion
Request deletion of data no longer needed for active business relationships.
Portability
Receive your business data in a structured, machine-readable format.
Restriction
Limit how we process your information under certain circumstances.
Objection
Opt out of marketing communications while maintaining business correspondence.
Note: Certain data retention may be required to fulfill contractual obligations, comply with legal requirements, or resolve disputes. We will evaluate each request in accordance with applicable law.
Cookie Policy
Our website uses cookies and similar tracking technologies to enhance functionality and analyze traffic. By continuing to use our site, you consent to our use of cookies.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Enable basic site functions (login, form submission) | Session |
| Analytics | Track visitor behavior to improve user experience | 1-2 years |
| Functional | Remember preferences (language, region) | 1 year |
You can manage cookie preferences through your browser settings. Disabling cookies may limit certain site features.
Data Retention
We retain business information only as long as necessary to fulfill the purposes outlined in this policy or as required by law:
Active Inquiries: Retained during ongoing negotiations and for 1 year post-closure.
Completed Projects: Records maintained for 5-7 years for warranty, compliance, and audit purposes.
Financial Records: Invoices and payment data kept per local tax and accounting regulations (typically 7-10 years).
Contact Information
For questions, data access requests, or privacy-related concerns, please contact our Data Protection Officer:
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. Material changes will be communicated via:
- A prominent notice on our website homepage
- Direct email notification to active business contacts
- Updated "Last Modified" date at the top of this page
Continued use of our services after policy updates constitutes acceptance of the revised terms.
Questions About Your Data?
Our team is here to address any privacy concerns and help you understand how we protect your business information.
Contact Privacy Team